case-studies

Z Centar, one of Zagreb’s most vibrant shopping destinations, has joined the SmartGifty network by launching their own digital gift card system, powered by our technology and supported by a sleek self-service kiosk on-site. In an age where convenience drives loyalty, Z Centar’s new gift card offers shoppers a fast, flexible, and intuitive way to give. Whether it’s a …

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A Seamless Transition to a Modern Gift Card Solution The Challenge Arena Centar Zagreb, one of the largest shopping centers in Croatia, was using an outdated gift card system based on a banking infrastructure. This setup came with high costs, lacked real-time data, and did not support the issuance of e-gift cards—an increasingly important feature …

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Challenge DONE4YOU, an innovative payment platform which offers payment terminals in Belgium, France, and Luxembourg, was looking for an effective way to integrate gift cards into its payment ecosystem to enhance customer experience. With operations across multiple countries, they faced the challenge of creating a smooth and consistent process for customers to purchase and redeem gift cards …

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What is CC Real? CC Real is one of the leading companies in managing shopping centers in Europe and beyond. It operates three facilities in Croatia – two in Zagreb and one in Split. Smart reason The latter turned to us due to numerous challenges they faced: the lack of an efficient system for managing …

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Smart client BTC City has a rich and dynamic history that began in 1954 and has evolved over several decades. In the last 30 years, the company has directed its development towards a trade and business concept. Today, BTC City is a recognized shopping center in Slovenia and one of the largest shopping, entertainment, and …

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Smart client Qlandia is a shopping chain of 7 shopping centers across Slovenia, with a long history (the first shopping center was opened in 2006) and over 300 tenants offering everything from fashion, cosmetics, tech, gastro and much more. Smart reason Qlandia offered their customers paper Gift vouchers since 2014 and sought an upgrade of …

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Smart client A prestigious, modern golf course in Slovenia – the star of the European Golf Champions. This fine course with a view of the Alps is well known for its balanced combination of dynamic clearings, sand traps and huge green parklands. Smart reason A contemporary, digital way to monitor and support golf players and …

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Smart client Supernova has significantly grown over 2019/2020 and is now a multinational shopping chain, present in Austria, Slovenia, Croatia and Romania. It is one of the largest players in shopper real estate in Europe, combining shopping and retail centers. At the beginning of 2020, Supernova also became an owner of Qlandia shopping centers, rebranding …

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