In an era of complex public safety challenges, the “soft target” nature of shopping malls requires more than just reactive security—it demands a connected ecosystem. In this feature, Peter Endress explores how digital platforms are replacing siloed systems to transform emergency response.
From integrating digital signage for instant evacuations to streamlining communication between tenants and first responders, learn how technology is building the trust necessary for the future of retail.
Key take aways:
- Shift from Reactive to Proactive Ecosystems: Modern mall security is moving away from isolated, siloed tools toward integrated digital platforms (like EVALARM) that connect tenants, management, and first responders in real time.
- Dual-Purpose Infrastructure: High-tech solutions, such as digital video walls, serve a dual purpose—providing infotainment and ads during daily operations while automatically switching to life-saving emergency instructions during a crisis.
- Trust as a Business Asset: Beyond just preventing incidents, a robust and visible security framework builds the necessary trust for tenants and shoppers, ensuring the long-term viability and safety of the retail environment.
