In this issue, Linda Johansen-James, CEO of International Retail Group, explores a critical blind spot in modern commerce: why brands are losing customers before a transaction even begins. Drawing on a career spent coaching over 54,000 employees, the retail industry veteran argues that a front line team isn’t just a step in the buyer’s journey—they …
In this issue, Reinhard Winiwarter, Publisher of ACROSS Magazine and a veteran of European retail real estate, explores how customer insights have evolved into the industry’s most valuable asset. Drawing from his extensive career in center management and retail development, he examines thewidening data quality gap between retailers and property managers. Winiwarter argues that overcoming these …
From Gold to Currency: Why Data Sharing is the Future of Physical Retail Read More »
In this issue, Alex Andarakis, the Founder and Managing Director of Andarakis Advisory Services, explores the diverging retail strategies of Gymshark and Squat Wolf as they navigate the high-stakes transition from digitally native disruptors to physical retail powerhouses. While both brands achieved rapid scale through the Direct-to-Consumer (DTC) model—leveraging influencer ecosystems and social media dominance—their shift into brick-and-mortar storefronts …
In an era where algorithms predict our needs before we feel them, the physical spaces we inhabit are undergoing a radical transformation. As we navigate the complexities of the 2026 property market, a singular truth has emerged: a building’s “intelligence” is only as valuable as the human connection it fosters. In this insightful article, Gabriele Bertini—a veteran …
In the Age of AI, Human-Centered Mixed-Use Is the Only Real Estate That Matters Read More »
Unfortunately, we live in an era where tragic attacks in public spaces are no longer “if” scenarios, but “when.” Whether it is a targeted act of violence or a sudden emergency, the vulnerability of high-traffic environments has never been more apparent. Yet, in this issue, we must address a sobering reality: while the risks evolve, …
In this issue, Michel Žalac, founder of Caron Partners and growth operating partner for mixed-use destinations, explores the subtle but costly shift that happens when a destination stops feeling like one place. We often treat “digital transformation” as a checklist of tools, yet the most common point of failure isn’t a lack of technology—it is the presence of fragmentation. When …
n the world of retail property, we are obsessed with metrics. We track foot traffic with laser precision. We analyze sales per square meter until the spreadsheets bleed. We celebrate the success of marketing campaigns based on clicks and impressions. But despite all this data, most shopping centers are still facing one fundamental, existential problem: They …
The Invisible Shopper: Why Modern Malls are Risking Everything on Guesswork? Read More »
In today’s rapidly shifting real estate landscape, the most successful assets are those that transcend their physical boundaries to become the heartbeat of their local areas. Gabriele Bertini, our guest author and a global leader in mixed-use development, shares his expertise on why “community” is the ultimate currency for the next decade of retail. With over 25 …
In this issue, we are diving deep into the shifting soul of modern real estate. We often measure a building’s worth by its square footage or the height of its penthouse, but our guest contributor, Will Odwarka, a veteran leader in the global hospitality and retail sectors, argues that the true value lies in something far more fragrant …
The Croissant Economy: Why the Most Valuable Part of Your Building Isn’t the Penthouse Read More »
The retail landscape is no longer a battle of inches; it is a war of relevance. For years, brands have thrived in a “comfortable middle,” relying on moderate pricing and general appeal to sustain growth. However, as economic pressures mount and consumer habits shift, that middle ground is rapidly evaporating. Today’s shoppers are moving with …
Why are you still designing brand strategy for survival instead of sustainable profit? Read More »
SmartGifty brand
owned by Smart Octopus Solutions d.o.o.
Stegne 23a,
1000 Ljubljana
Slovenia
Send us a message
Contact usSmartGifty
SmartGifty is a web based gift card management solution for multi-shop shopping centres or multi location businesses like shops, cafes and restaurants. It allows your customers total gift-giving and gift-spending freedom and provides you with an effective, transparent, secure and easy to implement marketing and purchases clearing tool, which can be also turned into loyalty and cash-back programs. SmartGifty creates added value for everybody involved: gift givers and recipients, shopping centres, retailers and businesses.
Office
Stegne 23, 1000 Ljubljana, Slovenia
Sales
Marketing
The operation is co-financed by the Republic of Slovenia and the European Union from the European Regional Development Fund.
© SmartGifty 2020 - 2021. All rights reserved.
Privacy Policy Cookie Policy Terms and Conditions FAQ
